Transform Your Outdoor Space

×

Terms of Service

Last updated: December 2024

1. Agreement to Terms

By accessing and using Garden Forward Team's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Garden Forward Team provides sustainable landscape design, consultation, installation, and maintenance services in the Seattle metropolitan area.

3. Consultation and Design Process

• Initial consultations are provided at no cost for projects over $5,000
• Design proposals are valid for 30 days from submission
• Changes to approved designs may incur additional charges
• Final designs remain property of Garden Forward Team until full payment

4. Payment Terms

• 50% deposit required to begin design work
• Remaining balance due upon project completion
• Payment accepted via check, credit card, or bank transfer
• Late payments subject to 1.5% monthly service charge

5. Limitation of Liability

Garden Forward Team's liability is limited to the total value of services provided. We are not responsible for plant mortality due to weather, pests, or improper care after installation.

6. Warranty

We provide a one-year warranty on plant materials and 90-day warranty on installation workmanship, subject to proper care and maintenance.

×

Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a consultation or quote
• Subscribe to our newsletter
• Contact us via phone, email, or contact form
• Visit our website (via cookies and analytics)

2. How We Use Your Information

• Provide landscape design and consultation services
• Communicate about your project and services
• Send newsletters and marketing materials (with consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operations
• When required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.

7. Contact Us

For questions about this Privacy Policy, contact us at [email protected] or (206) 555-0847.

×

DMCA Policy

Last updated: December 2024

1. Copyright Policy

Garden Forward Team respects the intellectual property rights of others and expects users of our services to do the same.

2. Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide the following information:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Description of where the infringing material is located on our site
• Your address, telephone number, and email address
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Contact Information

Send DMCA notices to:

Garden Forward Team
DMCA Agent
2347 Westlake Avenue N
Seattle, WA 98109
Email: [email protected]

4. Counter-Notification

If you believe material was removed or disabled by mistake, you may send a counter-notification containing:

• Your physical or electronic signature
• Description of the material and its former location
• Statement under penalty of perjury of good faith belief
• Your name, address, and phone number
• Consent to jurisdiction of Federal District Court

×

GDPR Compliance

Last updated: December 2024

1. Legal Basis for Processing

We process your personal data based on:

• Consent: When you agree to receive marketing communications
• Contract: To provide landscape design services
• Legitimate Interest: To improve our services and website
• Legal Obligation: To comply with business and tax requirements

2. Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict: Request limitation of processing
• Right to Portability: Request transfer of your data
• Right to Object: Object to processing for marketing

3. Data Retention

• Customer data: Retained for 7 years after final service
• Marketing data: Retained until consent is withdrawn
• Website analytics: Anonymized after 26 months

4. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:

Email: [email protected]
Phone: (206) 555-0847

5. Complaints

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

6. International Transfers

We do not transfer personal data outside the European Economic Area. All data is processed within GDPR-compliant jurisdictions.

×

Frequently Asked Questions

What areas do you serve?

We provide services throughout the Seattle metropolitan area, including Capitol Hill, Fremont, Ballard, Queen Anne, and surrounding neighborhoods within 25 miles of our office.

How much do your services cost?

Costs vary based on project scope. Initial consultations are free for projects over $5,000. Design fees typically range from $500-2,500, and installation costs vary by size and complexity.

How long does a typical project take?

Design phase: 2-4 weeks. Installation: 1-3 weeks depending on size. We'll provide detailed timelines during consultation.

Do you provide maintenance services?

Yes, we offer ongoing organic garden care, seasonal pruning, and sustainable maintenance to keep your garden healthy year-round.

What makes your designs sustainable?

We use native plants, water-efficient irrigation, organic soil amendments, and permaculture principles to create gardens that support local ecosystems.

Do you work on small projects?

Absolutely! We design gardens of all sizes, from small urban balconies to large estate properties.

What warranty do you provide?

One-year warranty on plant materials and 90-day warranty on installation workmanship, subject to proper care and maintenance.